Privacy Policy

RFDAuto.co.uk

Privacy Notice

This privacy policy describes how RFD AUTO SERVICES LTD(“RFD Auto Services LTD,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. It also explains your rights and choices regarding your personal information and how to contact us for any questions. Jump to specific topics by using the headings below:

1. Who We Are

RFDAuto.co.uk is dedicated to providing an efficient platform to source new, used, and reconditioned car parts across the UK. Whether you’re searching for car parts UK or car parts near you, we aim to connect you with quality parts effortlessly.

2. Roles and Responsibilities

2.1 Our Responsibilities

RFDAuto.co.uk acts as the ‘data controller’ for the personal data collected. This means we determine how and why your data is processed. We comply with all applicable UK data protection laws and are registered with the Information Commissioner’s Office (ICO).

2.2 Your Responsibilities

• Read this Privacy Policy and stay informed of updates.
• If you provide us with personal information about others, ensure you have their permission to do so in line with this Privacy Policy.

3. When and How We Collect Data

We collect data at various points of interaction, such as:

• When you browse our website.
• When you contact us for support or enquiries.
• When you opt into our marketing communications.
• When you use our services to find car parts near youor in the UK.

4. Types of Data We Collect

We collect the following types of information:

• Identity Data: Name, title.
• Contact Details: Email, phone number, address.
• Technical Data: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the website, products viewed.
• Marketing Preferences: Your preferences for receiving communications.

We do not collect sensitive or special category data unless required by law or with your explicit consent.

5. Where We Collect Your Data From

We collect personal information from:

• Direct interactions (e.g., filling out a form or contacting us).
• Automated technologies like cookies when you use our website.
• Third parties such as analytics providers or social media platforms.

6. How and Why We Use Your Data

We use your data to:

• Process and deliver services, such as finding car parts near you.
• Respond to enquiries and provide customer support.
• Comply with legal obligations.
• Improve website functionality and user experience.

7. Legal Bases for Processing Data

• Consent: For marketing communications.
• Contractual Necessity: To deliver services or products.
• Legal Obligation: To comply with legal and regulatory requirements.
• Legitimate Interests: To operate and grow our business.

8. Your Privacy Choices and Rights

8.1 Your Choices

• Decline Cookies: You can disable cookies in your browser settings.
• Opt-Out of Marketing: Use the unsubscribe link in emails or contact us.

8.2 Your Rights

You have the right to:

• Access your data.
• Request corrections to inaccurate data.
• Object to the use of your data for marketing.
• Request the deletion of your data (“right to be forgotten”).
• Lodge a complaint with the ICO if dissatisfied with our handling of your data.

9. Data Security

We implement robust technical, physical, and administrative measures to safeguard your data. While we strive to protect your information, no data transmission over the internet is entirely secure.

10. Data Storage and Retention

We retain personal information only as long as necessary to fulfil its purpose, comply with legal obligations, or resolve disputes.

11. Third-Party Data Processors

We may share your data with trusted third parties, such as payment processors, delivery providers, and analytics services.

12. Using Our Website

RFDAuto.co.uk uses cookies to enhance user experience and track website activity. Learn more in our Cookie Policy.

13. Contact Information

For queries or concerns about your data, contact us at:

Company No: 16132432
Email: info@rfdauto.co.uk
Address: 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND

14. Complaints

If you have any concerns about how we handle your data, please contact us directly. Alternatively, you can file a complaint with the Information Commissioner’s Office at www.ico.org.uk.